Build Customer Advocates, help them at every stage of their journey from onboarding, adoption and renewals with Human + AI working together.
Onboarding
High Touch Accounts -Delight customers from day one with a smooth and efficient onboarding.
Monitor Account Health
Understand and improve the health of your customers with 360 perspective.
Engage Accounts
Implement a proactive customer nurture strategy that scales to support.
Quarterly Business Reviews
End to end process to help you manage and visualize your Business Reviews & manage stakeholders.
Manage Risk
Get instant visibility into customer signals and critical events to help reduce churn.
Resolve Escalations
Manage and mitigate escalations.
Manage Adoption
Support customers in fully adopting your product or service by providing proactive tools, insights, and strategies to increase feature utilization, drive user engagement, and overall satisfaction.
Executive Overview
Understand the state of your customer base at a glance & take action on performance.
Nurture Accounts
Improve customer relationships and increase engagement with scalable programs.
Account Stakeholder Management
Manage and improve stakeholder relationships and outcomes.
Manage Renewals
Implement the right measures and processes to ensure your customers renew their subscription with you.
Automate Renewals
Automate your renewal process to increase customer retention and growth.
Upsell & Expand Accounts
Easily identify customer expansion opportunities and efficiently manage the upsell process.
CSAT & NPS Surveys
Track Net Promoter Scores, CSAT and manage campaigns and workflows associated with them.
Advocacy
Empower and encourage satisfied customers to become advocates for your product or service, leveraging their success stories to drive referrals, brand awareness, and trust.